I started as an electrician before building a design and build renovation company.
At its peak, the business generated around £400,000 per month, had a team of 40, and delivered projects worth up to £1 million.
The marketing and sales worked. The operations could not keep up.
That experience taught me how quickly poor systems, weak handovers, slow communication and excessive owner dependency can create serious problems inside a growing business.
Today, I help trade and construction businesses identify where work is being delayed, dropped, repeated or unnecessarily managed by people, then build practical AI-powered systems to improve the way the operation runs.